Frequently Asked Questions
Frequently Asked Questions
01
JBMatrix is a software development company based in India that develops custom ERP, CRM, web applications, mobile applications, SaaS platforms, workflow automation, AI-enabled solutions and system integrations for businesses and organizations.
02
Does JBMatrix work with international clients?
Yes. JBMatrix can work with clients remotely for software development, web and mobile applications, SaaS development, system integration, maintenance and dedicated development requirements.
03
Can you work as an offshore development partner?
Yes. We can support businesses, software companies and agencies that require additional development capacity for specific projects or ongoing technology requirements.
04
Do you develop custom ERP software?
Yes. We first study the organization's workflow, departments, users, approvals and reporting requirements before defining the ERP architecture and modules.
05
Can you modernize an existing application?
Yes. Depending on the existing technology and business requirements, we can evaluate legacy applications and recommend modernization, redevelopment or integration.
06
Can you integrate our existing software?
Yes. Where suitable APIs or integration mechanisms are available, we can connect applications, databases and third-party services.
07
Do you develop Android and iOS applications?
Yes. We develop mobile applications based on project requirements, including applications for customers, employees, field teams and business operations.
08
Can you develop an MVP for a startup?
Yes. We can help define the core functionality, architecture and development roadmap for an MVP before expanding it based on market feedback.
09
Do you provide source code?
Source-code ownership and licensing are defined in the project proposal or agreement based on the commercial model and the use of proprietary or third-party components.
10
How long does custom software development take?
It depends on scope, integrations, number of user roles, complexity and testing requirements. We provide an estimated schedule after requirement analysis.
11
How much does custom software cost?
Cost depends on functionality, platforms, integrations, infrastructure and project complexity. We provide a project estimate after understanding the requirements.
12
Do you provide maintenance after launch?
Yes. Maintenance, technical support, updates and enhancements can be provided under an agreed support or AMC arrangement.
13
How do you protect client data?
Access controls, secure development practices, server configuration, backups and other appropriate safeguards can be incorporated based on project requirements. Specific security obligations should be documented in the project agreement.
14
Can we start with a small module?
Yes. For larger transformation projects, a phased implementation can reduce risk and allow the organization to validate workflows before expanding the system.
15
How do we start?
Share your business problem, existing workflow or project requirement with our team. We can arrange an initial discussion to understand the requirement and recommend the next step.