Cable TV Management & Billing Software
JBMatrix Cable TV Software is designed to help cable operators and local service providers manage subscribers, packages, billing, collections, operators and service information from a centralized system.
The platform can be customized according to the operational model of individual cable operators and multi-area service providers.
Key Features
Powerful features designed to simplify subscriber management, billing, collections, complaints, and operator operations.01
Subscriber Management
02
Customer Registration
03
Package Management
04
Connection Management
05
Billing
06
Payment Collection
07
Due Management
08
Renewal Management
09
Operator Management
10
Area Management
11
Complaint Management
12
Customer History
13
Collection Reports
14
Revenue Reports
15
Dashboard
Business Benefits
Centralize subscriber data
Simplify billing
Track collections
Manage packages
Improve customer service
Frequently Asked Questions
01
Cable TV management software is a business application for managing subscribers, packages, billing, collections, operators, customer accounts, complaints and operational reporting.
02
Who can use Cable TV management software?
The software can be configured for cable operators, local cable operators, distribution networks and other subscription-based television service businesses.
03
Can subscriber information be managed centrally?
Yes. Customer profiles, contact information, subscriptions and relevant service information can be maintained in a centralized system.
04
Can monthly billing be automated?
Recurring billing workflows can be configured according to subscription packages, billing cycles and applicable business rules.
05
Can different channel or service packages be managed?
Yes. Packages, pricing and applicable subscriber assignments can be maintained according to the operator's service model.
06
Can payment collections and outstanding amounts be tracked?
Yes. Relevant billing, collection and outstanding information can be recorded to provide better visibility into subscriber accounts.
07
Can customer complaints be managed?
Yes. Complaint or service-ticket functionality can be incorporated to record, assign, monitor and resolve customer issues.
08
Can field collection or service employees use a mobile application?
Yes. A mobile application can be developed for authorized field users to access relevant customer, collection or service information according to business requirements.